Returns /Refund Exchange 

All returns must be mailed within 30 days of the delivery date. All items must have no visible signs of wear and tear, along with the tag if applicable.


Please ensure you include the packing slip with your return, so that your return credit can be provided as soon as possible.

Once your return is delivered to our warehouse and inspected, we will process your requested resolution:

  • Refunds: Funds will be reissued to your original payment method within 10 business days.
  • Store Credit: We will issue a digital credit for the item’s value, which can be used immediately for a new purchase.
  • Exchanges: Your replacement item will be processed and shipped out once your return is received.

Please note that shipping costs are non-refundable. If you opted for a refund, you are welcome to repurchase your desired size or style at any time.
Let us know if you have any other questions about the process!

 

Everything You Need To Know

We take pride in our processing speed. Orders placed before 8 A.M. ship the same day Monday- Friday. Orders placed after 8 A.M. will ship the business day, we do not ship on weekends. Tracking information is sent to your email at the time of shipment. For APO or military addresses use Priority Mail.

Our customer service hours are Monday to Friday 9:00 A.M. to 5:00 P.M. (US EST). 

 

Standard and Ground Shipping 

The transit time Standard Shipping is estimated at 2 to 6 business daysThe transit time Ground Shipping is estimated at 2 to 5 business days. Both options come with Delivery Confirmation and tracking info. Tracking usually updates after the first business day when it processes through their sort facility. 

The transit times quoted on the site at checkout are only estimates and therefore not guaranteed.

 

USPS Priority Mail

This shipping option has a estimated 2 to 3 business day transit time. 

This option comes with Delivery Confirmation and tracking info. Tracking usually updates after the first business day when it processes through their sort facility. 

The transit times quoted on the site at checkout are only estimates and therefore not guaranteed.

 

Express Saver

This shipping options comes with a guaranteed transit time of 3 Business Days.(Monday to Friday) Keep in mind orders placed after 8am ship the next day. If you need your item by Friday, order before 8am on Tuesday.

 

Express Shipping

This shipping options comes with a guaranteed transit time of 1 Business Days. 

Orders that are placed on Thursday after 8am will ship Friday and arrive Mon. Orders that are placed on Friday after 8am will ship Monday and arrive Tuesday.

Order Protection

We offer Order Protection at checkout for a low price to ensure your purchase is covered against loss, theft or damage. If you choose to remove the shipping protection from your order, you assume responsibility for any claims of loss, theft or damage with the shipping provider.

 

International Service

We offer quick shipping to most countries. Rates are calculated at checkout based on weight.

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